About Us
Hi, I'm Cheng, The Physician Who Cloned Himself
Synaptik Health Founder
Cheng Ruan, MD Cheng Ruan is not a typical founder. He is a practicing physician and the founder of the Texas Center for Lifestyle Medicine, where he experienced firsthand the "ceiling" that limits every visionary doctor: your genius does not scale .
After growing his practice to multiple providers, Dr. Ruan realized that traditional EHRs and "out-of-the-box" tools were stifling his unique clinical culture rather than supporting it. He identified that the true bottleneck was the "Twinning Problem"—the inability to replicate his specific clinical decision-making in his staff.
Refusing to accept burnout as the price of success, Dr. Ruan engineered a solution. He developed the "Four Systems of Work" framework, proposing that the future of medicine isn't about better apps, but about Agentic Workflows . He successfully built and deployed his own "Digital Twin" in his clinic, using it to mentor staff, automate documentation, and unlock new revenue streams through complex billing codes.
Now transitioning from clinical practice to lead Synaptik Health full-time, Dr. Ruan is on a mission to help other visionary clinicians secure their legacy. He believes the age of protecting IP via lines of code is over; the future belongs to those who protect and scale their knowledge base.
His Philosophy:
"The goal of technology isn't to replace the doctor. It is to clone their vision so they can stop working in the business and start leading it."
Why Synaptik?
Built by Physicians. Engineered for Visionaries.
We are not a typical software company built by developers who have never touched a patient chart. We are a team of clinicians, operational architects, and AI pioneers who have lived the exact problems we are solving. Our technology wasn't built in a boardroom. It was forged in a busy clinical organization. We are our own first customers, meaning every feature we build has been battle-tested in a real-world environment to prove it prevents burnout and drives revenue.
We bridge the gap between complex medicine and cutting-edge technology because we understand that high-level clinical care is an "art form." Unlike standard tech vendors who try to force you into a generic box, our medical innovation team understands functional nuances, complex biomarkers, and the art of the patient conversation. We don't just look at code; we look at the "invisible things" that kill practice culture, from staff burnout to operational bottlenecks. We are experts at diagnosing the organizational health of your practice and deploying the right infrastructure to connect your systems, staff, and vision.
Ultimately, we view ourselves as an extension of your leadership team, not just a vendor. Whether we are identifying why your bank account doesn't match your revenue or helping you navigate the legalities of AI data ownership, we are deeply invested in your growth. We don't just sell you a login; we partner with you to transition your practice from a job to a scalable enterprise.
Book a time to chatMeet The Team
We are a group of passionate and fun professionals eager to share our gift of programming, healthcare, clinical acumen, operational fluidity and big hearts in the health industry.
Staccey Wright
Chief of Strategy
JP Paul, MBA
Chief Financial Officer
Derek Warren
Director of Operations
Cristina Frausto
Chief Implementation Strategist